Privacy Policy

Last Updated: 25th April, 2025

This Privacy Policy outlines how Bristol Banners (“we”, “our”, or “us”) collects, utilises, and protects your personal information when you visit or engage with www.bristol-banners.co.uk (“our website”).

This policy is specific to data collected via our website and details your rights under the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We gather and retain information you provide directly to us, which may include:

Your complete name
Email address
Contact number
Billing and shipping addresses
Payment details (handled securely by third-party services – card data is not stored)
Order specifics and communication records

We may also collect non-personal information via cookies and tracking tools (see Section 6).

2. How We Use Your Data

Your personal data is utilised solely to facilitate your interactions with us, including:

Processing purchases and organising deliveries
Responding to queries and offering support
Sending updates on orders, policies, or new offerings
Creating invoices and payment documentation
Providing promotional content (only if you have opted in)

We will not sell or exchange your information. Data may be shared securely with trusted entities such as delivery services or payment processors to fulfil your order.

3. Your Rights Under UK GDPR

You are entitled to:

Access the personal data we hold about you
Request corrections or updates to incorrect information
Request the complete deletion of your data
Limit or object to certain data processing activities
Receive a copy of your data in a portable format (such as CSV)

To exercise these rights, email us at support@bristol-banners.co.uk. We endeavour to respond within 30 days.

4. Data Security

We implement robust measures to safeguard your data, including:

TLS encryption (HTTPS) on all web pages
AES 256-bit encryption for stored data
PCI-DSS compliant external payment processing
Restricted access for authorised personnel only
Regular encrypted backups stored securely offsite

No system is entirely immune to breaches. Should an incident arise, we will inform affected users promptly as required by law.

5. Accounts and Orders

When you register or make a purchase, we collect personal information necessary to process your order and communicate efficiently.

Order-related information is retained only for operational, legal, and customer service purposes.

6. Cookies and Tracking

Our website employs cookies to:

Store your preferences and improve site navigation
Analyse anonymous visitor activity to enhance performance
Enable secure login and shopping cart functions

Cookies do not contain personal data. By continuing to use our website, you consent to our use of cookies as described in our Cookie Policy. You can disable cookies in your browser settings, but this may impact site functionality.

7. External Links

Our website may include links to external sites. We are not responsible for their practices or policies and advise you to review their privacy statements before providing any personal information.

8. Email Updates & Marketing

If you opt in, we may occasionally send marketing emails with promotions or updates from Bristol Banners. You can unsubscribe anytime via the link in our emails or by contacting support@bristol-banners.co.uk.

9. GDPR Compliance Measures

To maintain GDPR compliance, we have implemented:

Data Processing Agreements with all third-party providers
Clear opt-in and opt-out options at collection points
Simple processes for data access, export, and deletion
A documented breach notification protocol

10. Changes to This Policy

We may revise this Privacy Policy periodically. The latest version will always be available on this page, showing the “Last Updated” date above. Please review periodically for any changes.